Privacy Policy

Who we are

Sprouts Creative is an independent creative studio based in Cape Town. We help food, lifestyle, hospitality and retail brands build visual identities that feel honest and personal. This policy explains what information we collect through our website, why we collect it, and how you can control it.

Information we collect

When you use our site or get in touch, we may collect the following categories of data:

• Information you submit through our contact form: your name, email address, phone number, and the content of your message.
• Technical data collected automatically: browser type, device type, operating system, pages visited, and approximate location based on IP address.
• Analytics events that help us understand how visitors use the site, such as which pages are most viewed and how long people stay.

How we use your information

We use the information we collect for the following purposes:

• To respond to enquiries you send through our contact form and to follow up about potential projects.
• To improve our website content and structure based on how visitors interact with it.
• To maintain the security and proper functioning of the site.

We do not sell your personal data to third parties, and we do not use it for automated decision-making or profiling.

Cookies and tracking

Our website uses cookies and similar technologies to remember your preferences and to collect anonymised analytics data. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but some parts of the site may not function as smoothly as a result.

Data storage and sharing

Your information is stored securely and is only accessible to the people who need it to run the studio. We may share limited data with trusted service providers who help us operate, such as website hosting providers, email services, and analytics tools. These providers are contractually obliged to protect your data and may only process it for the purposes we specify.

Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal obligations.
• Object to or restrict certain processing activities.
• Request a portable copy of your data in a structured format.
• Withdraw consent at any time where processing is based on consent.

If you are in the EU or UK, these rights are provided under the GDPR. If you are in California, the CCPA provides similar rights. To exercise any of these rights, contact us using the details below. We will respond within 30 days.

How long we keep data

We retain enquiry messages and related correspondence for as long as needed to handle your request and for a reasonable period afterwards for record-keeping. Analytics data is kept in aggregated form and does not identify you personally.

Our commitment to transparency

We do not make misleading claims, create fake urgency, or publish fabricated endorsements. Any testimonials or project examples shown on this site reflect real work and genuine client feedback. We do not claim affiliation with brands or organisations we have not worked with, and we do not guarantee specific business outcomes without a clear written agreement.

Contact us

If you have questions about this policy, want to access or delete your data, or would like to make a complaint, please contact us: